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Here at BP9 Casino, we adhere to responsible gaming and share the importance and benefits of implementing one.
Responsible gaming is a concept that came from several policies and requirements that apply to gambling stakeholders to ensure they respect the highest standards of quality and offer a safe user experience that protects people from the potential negative consequences of online gambling.
The first concept is that Gambling should be treated as a fun pastime and not as a means to generate income. Though the general population of casino gamers treats online casino games as mere fun and entertainment, others are risking more than what they can afford by treating it as work or an income generator, which is very difficult and frustrating as losing money leads to chasing losses.
Chasing losses is one of the pitfalls of gambling addiction and here comes the purpose why we have Responsible Gaming. Both online operators and software suppliers that provide online gambling platforms and services are requested to comply with Responsible Gaming.
Here, BP9 highlights the 7 types of Responsible Gaming areas that needed attention and identification of any online casino platforms:
One of the most important areas of responsible gaming is the protection of vulnerable players, as some players may become addicted to casino games or sports betting activities, and by spending too much money, their normal lives are soon affected.
Among the main measures that can be imposed by most regulators in the industry include self-exclusion programs, which limit the amount of money and time players can spend on a gambling website. At the same time, each particular country imposes its own regulations, such as the UK, in which a new regulation that was integrated a few months ago brought a new reality check functionality that applies to all UK & International licensed vendors. This reality check facility makes it possible for players to set a frequency to receive a display of the time elapsed since the session started, which offers gamblers the chance to set a limit to their losses and exit the gambling website.
All the same, we implemented many other tools to assist players and help them enjoy Responsible Gaming sessions, such as the ability to set financial limits to their accounts. For instance, to avoid potentially hasty decisions, an increase in their deposit limit will not take effect until a period of 24 hours.
The prevention of underage gaming is one of the most important aspects of Responsible Gaming, and it needs to be emphasised that individuals that have not reached the legal age (18 or 21) must not be allowed to gamble for real money.
BP9 Casino takes all the necessary steps to make sure that underage gambling activities do not take place on their websites and that the laws protecting minors in their targeted jurisdictions are respected. We always present a clear registration process for all players and mandatory verification steps to be followed to ensure the age of gamblers. At the same time, parents are advised to monitor and take all the necessary means to block their access by installing parental control apps and/or programs on their devices.
Gambling websites can be affected by online criminals’ activities just like any other sites dealing with e-commerce or financial transactions. To accomplish their goals and obtain private and financial data, online criminals deploy malicious software that targets websites’ vulnerabilities. BP9 Casino has inserted procedures and software programs that detect and block money laundering activities and hacking devices to stop this growing tendency.
How can BP9 Casino protect customers’ private details from prying eyes? Information privacy is connected to the need to keep players’ private details safe from unauthorised access that may occur due to illegal online criminal attacks. By introducing several strong policies to control access to important private data, starting with gamblers’ names, addresses and phone numbers, we ensure that our players’ information privacy is respected and they are in line with most regulators’ requirements.
BP9 Casino offers betting options for sports and casino games, which means that players need to access a reliable Gaming software platform that can protect their personal data and financial details. This is an important reason why BP9 Casino puts major attention to choosing the most appropriate gambling payment and risk processing solutions for players to deposit, transfer and withdraw money on our website safely.
BP9 Casino always makes sure our websites are safe locations where players can have fun in a secure gambling environment, and all payments and technical processes are developed in a protected way that is safe from hackers and fraudsters.
BP9 Casino always complies with the relevant regulatory advertising codes of practice which typically ensure that advertisements are factually correct and do not target underage or vulnerable gamblers, such as players who have self-excluded themselves from gambling.
BP9 Casino is aware that stakeholders in this industry, from online operators and regulators, are responsible for their actions. At the same time, though our company does not maintain direct contact with the end customers, we are nevertheless driven by the Responsible Gaming principles depicted above. The gambling licences we secured from the Philippine Amusement and Gaming Corporation (PAGCOR) and certifications from reputable testing agencies, including BMM Testlabs, iTech Labs, and Gaming Labs International, are all important recognitions of our company’s efforts to stay close to our clients by offering them a secure and safe casino gaming platform.
BP9 Casino will suspend any customer’s account upon request. During this period of time, you will not be able to participate in the gaming activity or be allowed to revoke the suspension. Alternatively, please contact our Customer Service Specialist for guidance on how you can proceed with any further action.
Please bear in mind the following:
We urge you to ensure your gaming accounts are suspended by us and also consider withdrawing yourself from any other online gaming platform if you have noticed a problem in your gambling attitude.
